Privacy Policy
Your privacy is our priority. We are committed to protecting your personal information in accordance with Australian privacy laws.
Important Disclaimer
All information, data, tools, and content provided on this website are for general informational and educational purposes only. This should not be considered as professional financial, legal, or investment advice. Always consult with qualified professionals before making any investment decisions or taking action based on information provided on this platform.
Last Updated: August 16, 2025
Effective Date: August 16, 2025
Governing Law: Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)
1. Overview
FreePropertyMate Pty Ltd (ABN: [To Be Registered]) ("we", "our", "us", or "FreePropertyMate") operates the website freepropertymate.com and provides property investment management tools and services. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website, services, and products. By using our services, you consent to the collection and use of your information as described in this policy.
2. Information We Collect
Personal Information
- • Full name and contact details (email, phone, address)
- • Account credentials and authentication information
- • Property investment details and portfolio information
- • Financial information related to property investments
- • Tax file number (if provided for reporting purposes)
- • Bank account details for subscription payments
- • Government identification (if required for verification)
- • Lease agreement data (landlord/tenant information)
- • Rental property details and tenancy records
- • Digital signatures and lease execution records
- • Custom uploaded documents and attachments
Technical Information
- • IP address and geolocation data
- • Browser type, version, and settings
- • Device information and operating system
- • Website usage patterns and analytics
- • Cookies and tracking technologies
- • Log files and error reports
- • Session duration and page interactions
3. How We Use Your Information
We use your personal information for the following purposes, in accordance with the APPs:
Service Provision
- • Providing property investment tools and calculators
- • Managing your account and subscription
- • Processing payments and billing
- • Providing customer support and assistance
- • Facilitating lease agreement creation and management
- • Processing digital signatures and document execution
- • Storing and managing uploaded lease documents
- • Sending lease-related email notifications
Improvement & Communication
- • Improving our services and user experience
- • Sending service updates and notifications
- • Marketing communications (with consent)
- • Compliance with legal obligations
4. Information Sharing and Disclosure
We do NOT sell your personal information to third parties.
We may share your information only in the following limited circumstances:
Legal Requirements
When required by Australian law, court orders, or regulatory authorities (ATO, AUSTRAC, etc.)
Service Providers
With trusted third-party service providers who assist in delivering our services (hosting, payment processing)
Business Transfers
In connection with a merger, acquisition, or sale of business assets (with prior notice)
RENTAL MANAGEMENT DATA HANDLING
Lease Agreement Information
When using our lease management features, we collect and process:
- • Landlord and tenant personal details (names, addresses, contact information)
- • Property information and rental terms
- • Financial details (rent amounts, bonds, payment schedules)
- • Digital signatures and execution timestamps
- • Lease agreement documents and attachments
- • Email communications related to lease signing
Custom Document Storage
When you upload custom lease agreements, we securely store these documents in encrypted cloud storage. We do NOT review, validate, or take responsibility for the content of uploaded documents. These documents are stored solely to facilitate your lease management process.
Third Party Sharing
Lease-related information may be shared with:
- • Designated landlords and tenants as part of the lease execution process
- • Email service providers for delivering lease notifications
- • Cloud storage providers for secure document storage
- • Legal authorities if required by law or court order
Data Retention
Lease-related data is retained for 7 years after lease expiry for legal compliance and record-keeping purposes, unless you request earlier deletion or as required by law. Digital signatures and executed documents may be retained longer for legal validity requirements.
IMPORTANT: We are not responsible for the privacy practices of landlords, tenants, or other parties who receive lease information through our platform. Each party is responsible for handling received information in accordance with applicable privacy laws.
5. Data Security and Storage
We implement industry-standard security measures to protect your personal information:
- • SSL/TLS encryption for data transmission
- • Secure cloud storage with enterprise-grade protection
- • Regular security audits and vulnerability assessments
- • Access controls and authentication protocols
- • Data backup and disaster recovery procedures
- • Employee training on privacy and security
- • Compliance with Australian data protection standards
- • Incident response and breach notification procedures
6. Your Privacy Rights Under Australian Law
Access Rights
Request access to your personal information we hold and obtain a copy of that information.
Correction Rights
Request correction of inaccurate, outdated, or incomplete personal information.
Deletion Rights
Request deletion of your personal information (subject to legal retention requirements).
Complaint Rights
Lodge a complaint about our handling of your personal information with us or the OAIC.
Withdrawal of Consent
Withdraw consent for marketing communications or optional data processing activities.
Data Portability
Request your personal information in a portable format for transfer to another service.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
General Inquiries
Email: contact@freepropertymate.com
Response Time: Within 3 business days
Privacy Officer
Email: privacy@freepropertymate.com
Response Time: Within 30 days (as required by APP 12)
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by email or through a prominent notice on our website. Your continued use of our services after such notification constitutes acceptance of the updated policy.